Built for zoos · aquariums · botanical gardens operators

Zoos · aquariums · botanical gardens on a platform that doesn't charge per-ticket on conservation revenue.

General admission with timed entry, special-exhibit ticketing, annual memberships with reciprocal-network support, school groups, and donation upsell — free, so more of every ticket goes to the animals.

We've been there

What zoos · aquariums · botanical gardens operators keep telling us.

The three Monday-morning headaches we optimize away. If you run a zoos · aquariums · botanical gardens business, you've probably had all three this quarter.

Per-ticket fees fund the platform, not the animals

$0.30 × 400k visitors/year = $120k. That's a full-time keeper salary you're handing to a ticketing vendor. TripStub is $0.

Annual memberships need the full feature set

Renewal reminders, tier gating, reciprocal admission (ASTC / AZA / APGA), gift memberships, free guest passes, blackout dates for fundraising events. TripStub's membership engine is rolling out this quarter covering all of the above.

Botanical gardens deal with weather, not weather-sensitive

Weather-dependent admission is different from weather-cancelable admission. TripStub's seasonal scheduling + reschedule tooling flex both ways — closed for winter, open-but-bring-a-coat, or canceled for a storm.

"Annual memberships with reciprocal admission are the core engagement mechanic. School groups with purchase orders are 20% of visits. Donation upsell at checkout is low-friction but high-margin. Three things — and we pay $80k/year for a platform that does those three things."

Composite regional-zoo director, Recurring theme from our small-to-mid zoo and aquarium conversations

What you'll actually use

The zoos · aquariums · botanical gardens operator's toolbox.

Every feature below is in the free plan. No 'enterprise tier' that gates the capability you need once you start growing.

Timed-entry general admission

Soft-capacity windows let ops adjust throughput in real time. Peak Saturdays managed without overselling; quieter weekdays unthrottled.

Annual memberships (rolling out)

Renewal + tier gating + reciprocal networks (ASTC, AZA, APGA) + gift memberships + blackouts. Shipping this quarter; operator alpha cohort open.

Special exhibit ticketing

Members-first pre-sale window, public ticket window, add-on to general admission at discount. Separate capacity and schedule from general admission.

School group + education bookings

Per-student pricing, chaperone comp, curriculum-aligned pre-visit materials attached, bus drop-off coordination, purchase-order billing. (Rolling out.)

Donation upsell at checkout

'Add $5 for animal care' with a custom line item. Tax-deductible receipt auto-emailed. Tracked separately from ticket revenue for your development office.

Member lookup at gate

Scan QR or search by name. Works offline. Gate staff see member tier, guest-pass count remaining, and reciprocal status.

Distribution

The channels zoos · aquariums · botanical gardens operators actually book on.

Push inventory once. Let availability fan out to the channel managers and OTAs your travelers already use.

AZA directory

Zoo / aquarium association tourism boards

School-district field trip lists

Reciprocal-network directories (ASTC, AZA)

Own-site ticketing

Local tourism boards

Run the membership alpha with us

TripStub's annual-membership engine is in operator-alpha with 3 initial attractions. Museums, zoos, aquariums, and botanical gardens that want input on the feature set while it ships get priority alpha access + migration help from the team. Email hello@tripstub.com with your org + current ticketing platform.

The math

What zoos · aquariums · botanical gardens operators save.

Run the numbers on your actual volume. Most operators we talk to save $8k–$35k/year just by skipping the per-booking fee.

Here's the honest math for a small operator running 100 bookings / month at $80 avg.

TripStub

You

Monthly

$0 / mo

Per booking

$0

Est. annual

$0

  • Every capability
  • Unlimited everything
  • Full API access
  • Email support

Typical SaaS

Monthly

$99 – $499 / mo

Per booking

0 – 2%

Est. annual

~$2,400 – $8,000

  • Core features
  • Limited integrations
  • Custom channels (paid add-on)
  • Advanced reporting (top tier)

OTA commission model

Monthly

$0 / mo

Per booking

15 – 30%

Est. annual

~$14,400 – $28,800

  • Marketplace traffic
  • You own the customer? No.
  • You set the price? Not really.

Ready to run your zoos · aquariums · botanical gardens business without the tax?

60-second signup. No credit card. Every capability included from day one.