Migration guide

Switch from Bokun in a day.

Bokun exports cleanly, which makes this migration one of the easier ones. Here's what carries over, where things shift, and how to cut over in a single business day.

What to expect

What carries over from Bokun. What changes shape.

No sugar-coating. The stuff that's identical, the stuff that's different, all on one page — so you can plan for the differences before you flip the switch.

Carries over
  • Products, rates, availability

    Bokun's CSV + OFFER export maps 1:1 to TripStub products + rate plans. TripStub's importer handles it.
  • Historical bookings

    Past reservations come in as read-only records with original IDs preserved for reconciliation.
  • Guest records

    Customer email + phone + tags imported; marketing-consent flag respected.
  • Viator connection

    Your existing Viator listing stays live; we just point availability at TripStub's new API connector.
  • Your domain

    If you're already on Bokun's custom-domain tier, update DNS once — TripStub includes custom domains for free.
Changes shape
  • Booking engine UI

    Visually different. Cleaner. Some operators take a day to re-learn the layout.
  • Marketplace

    Viator stays; Bokun's internal marketplace is replaced by the TripStub marketplace (launching). Your existing Viator traffic is unaffected.
  • Extras / add-ons model

    Bokun's extras become TripStub product-add-ons. Pricing and inventory logic are more flexible; existing config imports but you may want to refactor.
  • Channel manager config

    Bokun's native channel sync is replaced by TripStub's per-channel adapters. Same destinations, different plumbing. We migrate the config per channel.
The playbook

One business day, start to finish.

If you have a CSV export from Bokun, a morning coffee, and an hour of uninterrupted afternoon, you'll be taking bookings on TripStub by tomorrow morning.

Day 1 — AM · Export from Bokun, create workspace

Log in to Bokun → Settings → Data export → download CSV bundle. In parallel, create your free TripStub workspace. 5 minutes total.

Day 1 — midday · Run the importer

Upload the Bokun CSV bundle. TripStub maps products, rates, availability, and customers. Review the mapping screen (you get to reject anything that looks wrong before the commit).

Day 1 — PM · Reconnect channels + verify

Reconnect your payment gateway (Stripe/Adyen). Reconnect Viator via TripStub's Viator API adapter (15-minute handoff). Test a booking on your own-site checkout. Done for the day.

Day 2 · Cut over + monitor

Update your own-site checkout to point at TripStub. Pause Bokun availability (don't delete yet — 48h fallback safety net). Watch the first day's bookings come in. Delete Bokun-side config after a clean week.

FAQ

Questions we get from operators switching.

What about my Bokun contract?

Cancel Bokun mid-cycle for a prorated refund per their terms, or let it lapse and pay through the period. TripStub being $0 means you can run both in parallel for a week with no financial impact.

Will I lose Viator distribution during the switch?

No. Viator doesn't care which platform talks to their API — we hand off the connection. Your listing, reviews, and ranking stay intact. The Viator API reconnect takes about 15 minutes.

What if a Bokun feature I use is missing?

Email us before you migrate. We'll tell you honestly whether TripStub supports it, is building it, or doesn't plan to. If it's a blocker, we'll say so — we'd rather not migrate you than migrate you into a worse product.

Will my guest reviews transfer?

Viator/TripAdvisor reviews stay on those platforms (they always did). Bokun internal reviews are exported and imported as read-only historical records. TripStub has native product reviews you can migrate into.

Can you migrate us for us?

For the first 100 operators switching, yes — we'll do the CSV import and channel reconnect for you during business hours on our end. Email hello@tripstub.com with a note about the request.

Ready to move off Bokun?

Create a free workspace, import your products, run a weekend in parallel, cut over Monday. Email if you'd rather we do the import for you.