No sugar-coating. The stuff that's identical, the stuff that's different, all on one page — so you can plan for the differences before you flip the switch.
Your Viator listings
— Stay exactly where they are. You don't lose reviews, ranking, or discoverability — TripStub just becomes the system of record that feeds Viator availability and pricing.Viator reviews
— Remain on Viator's platform, as they always did — they're owned by Viator regardless of which operations platform you run.Guest contact info from Viator bookings
— Imported into TripStub's customer database via Viator's API, with opt-in status preserved.Your take rate and contracts
— Viator's commission is what you negotiated with Viator; TripStub is orthogonal.You get direct-book revenue that never touches Viator
— Your own-site checkout on TripStub = 0% commission. Every booking that doesn't come via Viator is a 15–30% margin recovery.Inventory is managed centrally
— Instead of logging into Viator to update availability, you manage inventory in TripStub and it fans out to Viator (and any other channel you enable) automatically.Reconciliation is unified
— One dashboard for Viator bookings + direct bookings + any other OTAs. One CSV export for accounting.Refund + reschedule workflow
— Initiate in TripStub; TripStub talks to Viator's API to push the change back to their side. Goodbye 'email the Viator support team' refund flow.If you have a CSV export from Viator, a morning coffee, and an hour of uninterrupted afternoon, you'll be taking bookings on TripStub by tomorrow morning.
Create your free TripStub workspace. Build your first product to match your top-selling Viator listing: same title, same description, same schedule, same pricing.
Enable the Viator connector in TripStub. Log in with your Viator credentials — the connector negotiates API access on your behalf. Map your TripStub products to Viator listings in the mapping UI.
Drop a TripStub booking button on your existing website or use the TripStub-hosted checkout. Every direct booking now lands in your TripStub inbox, 0% commission.
Now that TripStub is the system of record, layer in GetYourGuide, Klook, TripAdvisor Experiences — TripStub fans inventory out to all of them from the same source of truth. Your own-site checkout remains commission-free.
Do I have to stop using Viator?
No — Viator is a powerful channel for discovery. Most operators keep Viator running while adding own-site direct booking on top. Viator commission only applies to bookings that come through Viator; direct bookings are 0%.
Can TripStub get me off Viator's 20% commission entirely?
Only if you replace Viator's traffic with your own. TripStub gives you the tools (own-site checkout, SEO, email capture, repeat-visit mechanics) but doesn't replace Viator's demand generation. The math usually ends up 'Viator keeps 40% of bookings, own-site wins 60%' after a year.
What about Viator's marketplace listings I've spent years building?
Untouched. Your listings, reviews, ranking — all owned by Viator, all stay. TripStub never asks you to surrender your Viator relationship.
Viator requires the TripAdvisor Things to Do integration. How does that work?
TripStub's Viator adapter automatically syndicates to TripAdvisor Things to Do via Viator's pipeline. No separate connector needed.
Can I A/B test pricing between Viator and my own site?
Yes. TripStub's rate plans support per-channel pricing. Charge 10% more on Viator to absorb commission, keep your own-site price at list — or the inverse, if you prefer. One config screen, no spreadsheets.